Your payment information can be accessed and updated at any time from the billing tab in your Shortwave settings.
Shortwave is free to get started, but you can upgrade to a paid workspace for more functionality and team collaboration tools. Each workspace has its own plan and is upgraded or downgraded independantly. Learn more about our plans and their limits on the pricing page.
You can downgrade at anytime and you will be issued a prorated refund for the remaining days left on your paid plan.
Go view your workspaces and click upgrade
Only owners or admins can manage workspace plans or payment details.
To change your plan, go to the workspaces page and click
To change your payment details, go to the billing tab in settings. Clicking
Manage will open Stripe's customer portal in another window.
If you need any help with your billing setup or are looking for a refund, reach out to firstname.lastname@example.org