Back to Docs

Quick links

DocsBlogChangelogSupport

Concepts

Shortwave MethodMigrating from GmailCompose & sendSmart labelsShortwave for teamsBillingSecurity

References

SearchKeyboard shortcutsCommand paletteDate pickerSupported browsers

How-tos

Download desktopDownload Android (beta)Default email appEnable push notificationsPrint a messageDownload EML fileGoogle Advanced ProtectionImport full historyDowngrade accountDelete account

Import full history

Shortwave imports your last 90 days of email history when you first sign up. To import your entire Gmail history and unlock unlimited search history, you'll need to upgrade your account.

Upgrade your account by creating a workspace and upgrading it to the Standard plan.

If you already have a workspace on the Standard plan:

  1. Go to Settings > My account
  2. Click "Import full history"
  3. Shortwave will send you an email when your import is complete

If you already have a workspace on the Free plan:

  1. Go to Settings > Billing
  2. Click "Upgrade" for the workspace you want to upgrade
  3. Select the Standard plan and enter your billing information securely in Stripe
  4. Click "Start import" once you are redirected back to Shortwave
  5. Shortwave will send you an email when your import is complete

If you do not yet have a workspace:

  1. Go to Settings > Workspaces
  2. Click "Create workspace"
  3. Indicate whether the workspace is for your team or yourself
  4. Select the Standard plan and enter your billing information securely in Stripe
  5. Click "Start import" once you are redirected back to Shortwave
  6. Shortwave will send you an email when your import is complete

The import process will run in the background, so you can close the app at any time. It may take several hours for us to import your full history, although we do import it in reverse chronological order.