2022 has been a big year for us, and we wanted to take a moment to reflect on how far we've come in the last 12 months.
In February, we launched our initial product: a new email client for professionals that aims to rebuild email from the ground up for speed and productivity. Since then, we've been hard at work. 101 features, 3,891 PRs, and 754 improvements later, we've given you the power to automate your inbox and harness the full potential of labels – making it easier than ever to cut through the noise and focus on what matters most. We reinvented the compose experience for the modern era, so you can seamlessly write emails. You spend, on average, 4 hours a day in your inbox, so we wanted that experience to be snappy, sleek, and intuitive.
We're excited to continue the journey of developing the next generation email client – we have big plans – but today let's take a look back at all that we've accomplished together this year.
After we launched in February, our top focus was closing core feature gaps with Gmail. We received an influx of requests for labels, delete, account switching, and more, which we prioritized on our roadmap this year.
Support for multiple Gmail category labels per thread
Label names and colors are displayed in thread previews
Delete is a top-level action on threads and bundles across our apps
Keyboard shortcut # to delete
Swipe to delete on iOS
Sync and switch between all of your Gmail accounts in one tab / device on web & iOS
Swipe to switch accounts on iOS
Keyboard shortcut Ctrl# for switching on web
Native dark mode support on all platforms
Dark mode email conversion
Turn on/off dark mode independent of system theme from the settings page
Send from alias
Ability to change sending alias from the compose box
📥 Inbox controls
We introduced powerful new features to automatically keep inboxes organized, including; smart labels, bundling by label, delivery schedules, skip inbox, and push notification settings.
Bundle controls for labels, senders, channels, and mailing lists
Automated senders bundle together by default
Customizable bundling precedence
Ability to deliver specific bundles to your inbox at custom times
Option to force a delivery from the Snoozed page
Auto-apply smart labels
Smart labels remember when they are applied and auto-apply themselves to future emails from the same senders by default
Built-in newsletter label automatically applies to known newsletter senders
Ability to designate which labels auto-apply based on sender
View and manage which senders auto-apply per labels
More fine-grained controls for what labels, senders, channels, and mailing lists send push notifications
Smarter default notifications for people from the same custom domain
Overrides for specific groups
Labels, senders, channels, and mailing lists can be set to skip your inbox and automatically be marked as done
Skip inbox filters sync back to Gmail
"Add note" option for drag & drop bundles instead of a label
🏎️ Streamlined, chat-like interface
In 2022, we made Shortwave blazingly fast. We overhauled the inbox and compose experience to match modern chat apps with keyboard shortcuts, rich text, markdown, and mentions for managing recipients and participants.
Thread summaries now include:
inline label chips
sender name lists
better dark mode contrast
Threads open inline in the inbox on web
Longer thread previews for wider screens
Collapsible sidebar supported with keyboard shortcut ⌘\
Conversations were removed from the sidebar to simplify app navigation
Faster, more confident replies
Recipient names are clearly listed while composing messages
Reference thread participants on iOS with new dividers
Minus mention using the "-" key to remove a recipient from a thread
Fullscreen reading & compose
Option to enter full-screen reading mode
Compose new drafts in full-screen with a larger compose box
Retry failed messages
Failed messages can be re-sent with a single click
Failed to send messages now appear in drafts
🔎 Powerful search
Search has been completely refactored to be faster, smarter, and more intuitive with easily accessible filters and terms. Search is now 4x faster than it was at launch, allowing you to build complex queries to locate the right information, right when you need it.
Backend improvements made search 4x faster, surfacing results in < 1 second, even for large inboxes
Brought average query result latency down to ~250ms
Intuitive search & filters
Redesigned search bar to make finding emails faster and more intuitive
Search filters based on contacts, groups, labels, mailing lists, and keywords
New search page headers for easy access to additional filters, settings, and compose
iOS search & navigation parity
Brought iOS up to speed with the desktop experience, so you can quickly search based on contact, label, and keyword
Drafts, sent, done, and snoozed messages are now accessible from the bottom navigation bar
🛠️ Hundreds of other improvements
For the sake of this post ending, we won't list all 754 improvements made this year. But we would be remiss if we didn't highlight some of our underrated quality of life improvements for complete stress-free email productivity.
"Last used" option in the snooze time picker
Smarter NLP snooze (ex: typing "3d" for 3 days)
Unified snooze format in timestamps, toasts, and banners across the app
Updated the Shortwave iOS iPad app to support landscape mode
Set app appearance without changing your system theme
Bi-weekly changelog for a comprehensive list of updates and improvements
A big "thank you!" to our community
So many things about the product have changed, but one thing remains the same — you. This year was so much more than new features and fixes. It was about the incredible community that built our product roadmap with us and the 691 feature requests we received across support channels, social media, and our exclusive Shortwave community.
Reinventing email for 2023 isn't a light task, and we couldn't do it without you. If it's been a while since you've last checked out Shortwave, or you weren't able to use it because a vital feature was missing, we encourage you to sign in (or sign up!) and give it another shot to see just how powerful Shortwave has become in this short amount of time. We've come a long way since launch, and Shortwave is ready to be your daily email driver.
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