May 15, 2025
It's Monday morning. You're staring at your inbox, trying to figure out how to turn those dozen emails about Project Phoenix into concrete action items. You need to create tasks in Asana, update documentation in Notion, and respond to stakeholders—all while staying on top of your regular email flow.
Wouldn't it be amazing if your email client could handle all of this for you?
Today, we're thrilled to announce AI Integrations for Shortwave—a powerful new feature that connects our AI Assistant to all your business applications, letting you accomplish complex workflows without ever leaving your inbox.
With AI Integrations, you can instantly connect the Shortwave AI to the tools you use every day. We've made it incredibly simple to get started with one-click integrations for popular services:
To get started, just head to our AI Integrations settings page and enable the ones you need. We've streamlined authentication & tool usage for our most popular integrations using Arcade for an extra fast & secure setup experience.
Can't find the integrations you want? You can connect virtually any application through the Model Context Protocol (MCP). Just click "Add custom integration" and point to an MCP server of your choice — or even create your own.
When you connect your tools to Shortwave AI, it gains deep context about your work—understanding project histories, task statuses, and organizational knowledge—and can take actions across every app. Shortwave becomes a more informed collaborator, helping you execute complex projects in one place with expert assistance at every step.
Here's just a taste of what's possible with AI Integrations:
Create Asana tasks for each of the bug reports in my inbox
Find all emails related to Project Falcon and create a status update in a new page in Notion
Look up this contact in Hubspot and tell me what we know about them
Imagine spending less time copy-pasting between apps and more time on work that matters. That's the power of AI Integrations.
AI Integrations are built on the Model Context Protocol (MCP)—an open standard that defines how AI models connect to external applications and data sources. Think of it as a universal plugin system for AI. You can choose from many existing MCP servers available online (including options from Smithery and others) or create your own custom integration for specialized business needs. Our implementation supports:
If you're interested in diving deeper, you can learn more about the MCP standard at modelcontextprotocol.io and explore a growing collection of MCP servers on GitHub and Smithery.
For detailed configuration instructions, check out our documentation.
AI Integrations are available today on our web, desktop, and Android apps for all users on our Business plan or higher. Have feedback? Drop us a note -- we'd love to know what you think.
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