Growth Product Manager

This is full-time role for a remote, US-based employee.

About Shortwave

We are a venture-backed startup founded in January 2020 that is building the future of digital communications on top of the world's most ubiquitous messaging platform — email. We're on a mission to ensure that everyone has access to high quality, decentralized, and secure messaging.

We have an experienced team distributed across the US, with almost half of our team located in California. Our CEO Andrew formerly cofounded Firebase (later acquired by Google), and much of our early team met Andrew while working there building the infrastructure behind millions of today's mobile and web apps.

Our first product is a brand new inbox experience for Gmail that keeps your inbox organized by default. We believe that email should prioritize people, not advertising, getting through your inbox shouldn't require busywork, and sending an email should be as fast as typing a text message. Our product is currently in pre-launch testing with a select group of alpha users.

We're well-funded by top-tier investors including Union Square Ventures & Lightspeed Venture Partners.

About the role

In this role you’ll define and lead our growth efforts. You’ll be doing everything needed to drive the business forward: defining our growth strategy, designing new product features, creating marketing campaigns, directly working with customers, and more.

We’re looking for someone ambitious who’s prepared to grow with the role as our company scales, and who doesn’t mind getting their hands dirty with whatever grunt work comes up.

You will:
  • Define our growth strategy for launch and beyond
  • Design new app features to drive customer growth
  • Reduce churn by solving customer pain points and sources of confusion
  • Product manage our marketing website
  • Talk with our users over email, video, and in-person to help them get started and learn more about their needs
  • Brainstorm, select, and implement creative growth marketing campaigns
  • Improve our resources and processes for supporting large and complex customers
  • Define & track our business metrics, including ensuring we have the right data and building our dashboards
  • Support our users in any way needed

About you

We’re looking for a creative, data-driven product manager with a passion for growth who thrives in a fast-paced, highly collaborative environment.

  • Experience as a startup founder, product manager, or product-oriented engineer
  • Experience launching and growing a new product, especially a SaaS product
  • A passion for talking to customers and building community
  • Creativity and enthusiasm for testing new scrappy growth strategies
  • The ability to manage a complex project end-to-end
  • Excellent written and verbal communications skills. You’ll be communicating frequently with many customers & partners.

Bonus points:

  • Experience leading growth efforts, especially for a SaaS product or startup
  • Web design or development skills
  • Design experience
  • Data science or analytics skills
  • You've applied to a prominent startup accelerator (ie. YC, Pioneer, etc) and can show us your application

What we offer

We're looking to hire the best and brightest, so we strive to provide the best work environment—tailored to you.

  • Competitive compensation, including generous equity grants
  • Medical and dental benefits
  • Flexible work hours and vacation
  • Remote-first team — you can work from anywhere
  • Regular (every ~2 months) offsites where we get the whole team together, often in fun locations like Hawaii 🏝
  • A mission-focused team with fun coworkers (ok, we're biased... but we really are nice people!)

How to apply

Please email us at In your email, help us understand what makes you unique and extraordinary, and why you're excited about Shortwave. Also include a resume or a link to your LinkedIn, as well as links to anything you've built online that you'd like to share with us (GitHub, Dribbble, personal website, etc.).

We're looking for team members who have passion, grit, and integrity. Even if your experience doesn't precisely match the criteria above, please consider applying.

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